The Service division is one of the most diverse divisions of the SSI family.  We are a First Class Commercial and Residential service provider.  Services include but not limited to; heating, air-conditioning, refrigeration, chillers, ovens, water heaters, cooling towers, exhaust systems, infrared heating, in-floor heating, boilers, humidifiers, air purification systems, air make-up systems, ice machines, and carbon monoxide testing.  Our goal is complete customer satisfaction. 

SSI Service Technicians are available every hour of every day of the year.  You can count on us to be there when you need us.

Help prevent breakdowns:  SSI offers both Commercial and Residential Service Contracts.

Our service technicians are not only certified, but are constantly training and receiving education in both existing and emerging technologies.

We provide complete technical documentation on all work performed, and offer meetings and surveys.

Because SSI has other divisions such as Plumbing and HVAC, if the service group needs assistance, we can draw on internal resources.  This is why we can handle any size problem fast and efficient.

►Rapid response:  within minutes for emergencies, with in 24 hours for standard calls.

 

►Availability: Every hour, Every day, Even holidays.

 

►Top down commitment to quality and customer satisfaction.

 

►Constant training, education, and Certification programs.

 

►Complete Technical documentation.

 

►Follow up meetings and  surveys.

 

►Service technicians pride themselves on their ability to handle any situation.

 

►Ability to perform failure analysis on failed equipment and provide professional solutions to prevent future failures.

 

►Offer Service Contracts for both Commercial and Residential Customers.